Privacy Policy for hhrtv.com
1. Introduction
At hhrtv.com, your privacy and the protection of your personal data are of paramount importance. We are fully committed to maintaining the confidentiality, integrity, and security of the information you entrust to us. This Privacy Policy outlines how we collect, use, store, and share your personal data, and demonstrates our commitment to complying with international privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope and Data Controller
This Privacy Policy applies to all users and visitors of hhrtv.com and covers all personal information we collect through our website and affiliated services. Hhrtv.com acts as the data controller for the purposes of applicable data protection law, responsible for determining the means and purposes of the processing of your personal data.
3. Categories of Data Processed
We process a variety of personal data to deliver and improve our services. The following categories of data may be collected:
a) Usage Data
This includes information related to your interactions with our website, such as IP address, browser type and version, device identifiers, pages visited, session durations, referring websites, and website navigation patterns.
b) Account Data
When you register or create an account with hhrtv.com, we collect your full name, mailing address, email address, phone number, and any login credentials created.
c) Profile Data
We may collect optional data you provide, such as your content preferences, purchase history, subscription choices, user behavior analytics, and personal habits relevant to your usage of our site.
d) Communication Data
Includes correspondence you send to us via email, contact forms, live chat, or customer support requests, as well as history of communications and service inquiries.
e) Technical Data
We collect information about your device such as operating system, screen resolution, hardware specifications, device identifiers, language settings, and internet service provider data.
f) Transaction Data
If you make purchases, we collect payment information (in compliance with PCI DSS), billing and delivery addresses, transaction history, invoice records, and related financial details.
g) Preference Data
This includes your opt-in or opt-out status for marketing communications, user preferences for media consumption, language selection, and interest in specific products or services.
4. Legal Bases for Processing
We process your personal data only where legally permissible. The applicable legal bases for such processing include:
– Performance of a Contract: When necessary to provide requested services or fulfill contractual obligations.
– Consent: Where specific consent has been provided, particularly for direct marketing or the placement of non-essential cookies.
– Legitimate Interest: Where processing is necessary for our legitimate interests (e.g., to improve service features, secure our platform) and such interests are not overridden by your rights.
– Legal Obligation: When required to comply with a legal or regulatory obligation.
5. Your Rights
Subject to applicable data protection laws, you have the following rights in respect to your personal data:
– Right of Access: Obtain information and a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your data under specific conditions.
– Right to Restriction: Restrict processing of your data where applicable.
– Right to Data Portability: Receive your data in a structured, commonly used format and request transfer to another controller.
– Right to Object: Object to processing of your data on grounds related to your particular situation.
– Right to Withdraw Consent: Where consent was provided, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement and maintain industry-standard security protocols to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our safeguards include:
– Data encryption at rest and in transit.
– Role-based access controls and authentication protocols.
– Regular data backups and secure redundancy systems.
– Employee training in privacy principles and access control.
– Secure hosting and regular system updates.
While we employ robust security measures, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. International Transfers
Your personal data may be stored and processed in countries outside your own, including jurisdictions that may not provide the same level of data protection. When we transfer personal data internationally, we use one or more of the following safeguards:
– Standard Contractual Clauses approved by the European Commission.
– Compliance with Privacy Shield or similar frameworks (as applicable).
– Binding corporate rules or equivalent legal mechanisms under applicable laws.
Users in the European Economic Area (EEA), United Kingdom, and other regions with data transfer limitations are assured that such transfers are carried out in accordance with GDPR and other applicable laws.
8. Data Retention
We retain personal data for only as long as necessary for the purposes outlined in this policy or as required by law. Specific retention periods include:
– Usage Data: 26 months for analytical purposes.
– Account Data: As long as the account remains active and for 6 years thereafter for audit compliance.
– Profile, Preference, and Communication Data: Retained for the duration of your relationship with hhrtv.com and 3 years beyond last activity.
– Transaction Data: Retained for 7 years for tax and accounting purposes.
– Technical Data: Retained as part of rolling log files for system diagnostics (typically no longer than 90 days).
After the retention period elapses, data is securely anonymized or deleted.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance user experience and assess website performance. These include:
– Essential Cookies: Necessary for site functionality and security features.
– Functional Cookies: Facilitate personalization and remembering user preferences.
– Analytics Cookies: Collect anonymous data about how visitors interact with our site.
– Performance Cookies: Monitor system performance and user navigation to help optimize content.
10. Cookie Management and Compliance
We provide a cookie consent manager in compliance with GDPR and CCPA requirements. You may adjust your cookie preferences at any time via our cookie settings panel. You may also manage cookies at the browser level; however, disabling cookies may impair certain functionalities of hhrtv.com.
Under the CCPA, California residents have the right to opt out of the “sale” of personal data. While we do not sell personal data for monetary value, our use of analytics and advertising cookies may qualify as a “sale” under CCPA. You may exercise your opt-out right through our “Do Not Sell My Personal Information” link available on the site.
11. Children’s Privacy
Our services are not directed at or intended for children under the age of 13. We do not knowingly collect personal data from children without verifiable parental consent. If we learn that personal data has been inadvertently collected from a child under 13, we will promptly take steps to delete such information. If you believe we may have collected such data, please contact us at [email protected].
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Where material changes are made, we will notify users through the website or via direct communication channels where appropriate. We encourage users to periodically review this policy to stay informed of how we protect your personal data.
13. Contact
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data held by hhrtv.com, please contact us at:
Email: [email protected]
We remain fully committed to upholding your privacy rights and ensuring the lawful and ethical treatment of your data under all applicable data protection standards.